Refund policy

Return & Refund Policy

Effective Date: January 1, 2026

Welcome to Dailylunchkit.store.

At Dailylunchkit.store, we believe every kitchen deserves reliable, thoughtfully designed tools that make cooking and baking more enjoyable. Your satisfaction is important to us, and we are committed to providing a fair, transparent, and customer-friendly return and refund process.

Please read this Return & Refund Policy carefully before placing an order.

Our Commitment

We carefully inspect every product before shipment to ensure it meets our quality standards. However, if your purchase does not meet your expectations, you may request a return or refund according to the terms outlined below.

Our goal is to resolve every issue quickly, fairly, and professionally.

Return Eligibility

You may request a return within 30 calendar days after your package has been delivered.

To qualify for a return, products should:

  • Be unused whenever possible

  • Be in their original condition

  • Include original packaging when available

  • Include all accessories and components

  • Not be intentionally damaged

  • Be accompanied by proof of purchase

Items showing excessive wear, misuse, modification, or accidental damage may not qualify for a full refund.

Products Eligible for Return

Most kitchen tools and baking accessories sold by Dailylunchkit.store are eligible for return, including but not limited to:

  • Silicone baking mats

  • Rolling pins

  • Kitchen utensils

  • Baking accessories

  • Food preparation tools

  • Cooking gadgets

  • Silicone kitchen products

  • Home baking accessories

Non-Returnable Items

For hygiene and safety reasons, some products cannot be returned once opened or used.

These may include:

  • Personalized products

  • Customized items

  • Gift cards

  • Clearance items marked Final Sale

  • Products damaged through misuse

  • Items returned without significant components

  • Products altered after delivery

Damaged or Defective Products

If your order arrives damaged, defective, broken, or incorrect, please contact us as soon as possible.

Please include:

  • Order number

  • Customer name

  • Description of the issue

  • Clear photographs of the product

  • Photos of the shipping package if applicable

Our support team will review your request and provide an appropriate solution.

Depending on the situation, we may offer:

  • Replacement product

  • Partial refund

  • Full refund

  • Store credit

Wrong Item Received

If you receive a product different from what you ordered, please contact us immediately.

We will verify the order details and provide one of the following solutions:

  • Replacement shipment

  • Full refund

  • Partial refund

  • Return instructions if necessary

Missing Items

If your order is missing one or more items, please notify us within 7 days after delivery.

We will investigate the shipment and resolve the issue as quickly as possible.

Order Cancellation

Orders may be cancelled before they enter processing.

If your cancellation request is approved before shipment:

  • A full refund will be issued.

If your order has already been packed or shipped, cancellation may no longer be possible.

In that case, you may request a return after delivery if the product qualifies.

Return Process

To initiate a return:

  1. Contact our customer support team.

  2. Provide your order number.

  3. Explain the reason for the return.

  4. Wait for return authorization.

  5. Follow the provided return instructions.

Returns sent without prior authorization may experience delays or may not be accepted.

Return Shipping

Depending on the reason for the return:

If the return is due to:

  • Incorrect product

  • Manufacturing defect

  • Shipping damage

  • Seller error

Dailylunchkit.store may cover the return shipping costs where applicable.

If the return is due to:

  • Change of mind

  • Incorrect purchase

  • Customer preference

  • No longer needed

The customer may be responsible for return shipping expenses.

Original shipping charges are generally non-refundable unless required by applicable law.

Inspection Process

Once the returned item arrives at our facility, our quality control team will inspect the product.

Inspection typically includes verification of:

  • Product condition

  • Packaging

  • Completeness

  • Signs of use

  • Original accessories

  • Eligibility for refund

This process generally takes several business days.

Refund Approval

After inspection, we will notify you regarding the outcome of your request.

If approved, refunds will be processed to the original payment method whenever possible.

Refund Processing Time

After approval, financial institutions may require additional processing time.

Estimated processing times:

  • Credit Cards: 5–10 business days

  • Debit Cards: 5–10 business days

  • PayPal: 2–5 business days

  • Other payment providers: Depending on their policies

Actual processing times may vary.

Partial Refunds

Partial refunds may be issued in situations including but not limited to:

  • Missing accessories

  • Minor cosmetic damage caused after delivery

  • Products returned in used condition

  • Incomplete returns

  • Promotional discounts already applied

Lost Packages

If your shipment appears lost during transit, we will work with the shipping carrier to investigate.

Resolution may include:

  • Replacement shipment

  • Refund

  • Additional shipping assistance

Investigation timelines vary depending on the carrier.

Refused Deliveries

If a package is refused without prior authorization, additional shipping or handling fees may be deducted from the refund where permitted.

Exchanges

We currently support exchanges for eligible products when inventory is available.

If the requested replacement is unavailable, we may instead issue:

  • Store credit

  • Refund

  • Alternative replacement

Promotional Items

Free gifts or promotional products included with an order may need to be returned if the qualifying purchase is refunded.

Chargebacks

Before initiating a payment dispute or chargeback, we encourage customers to contact us first.

Most concerns can be resolved quickly through our customer support team.

Fraud Prevention

To protect our customers and business, we reserve the right to refuse refunds in cases involving:

  • Fraudulent claims

  • Abuse of the return policy

  • Excessive return activity

  • False damage reports

  • Unauthorized payment methods

Consumer Rights

Nothing in this policy limits any statutory consumer rights available under applicable laws.

Where local consumer protection laws provide additional rights, those rights shall prevail.

Policy Updates

Dailylunchkit.store reserves the right to update or modify this Return & Refund Policy at any time.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically before placing new orders.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Dailylunchkit.store

Email: support@Dailylunchkit.store

Phone: (416) 281-5626

Address: 174280 17th Line, Putnam, ON N5C 3J6, Canada

Our customer support team is always happy to assist you and will make every reasonable effort to ensure your experience with Dailylunchkit.store is smooth, enjoyable, and worry-free.